Rumly

Privacy Policy

Rumly Admin Portal

Last Updated: January 15, 2025

Policy Summary

At Rumly, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our Admin Portal.

Data Protection

Industry-standard encryption

User Control

Manage your data anytime

Transparency

Clear data usage policies

1. Information We Collect→2. How We Use Your Information→3. Data Sharing and Disclosure→4. Data Security→5. Your Rights and Choices→6. Cookies and Tracking Technologies→7. Third-Party Services→8. International Data Transfers→9. Children's Privacy→10. Changes to This Policy→11. Data Retention→12. Contact Information→

1. Information We Collect

Understanding what data we gather from our users.

1.1 Information You Provide

We collect information that you directly provide to us when using the Rumly Admin Portal, including:

Account Information: Name, email address, username, password, and profile details
Business Information: Company name, business address, tax identification, and billing details
Communication Data: Messages, support tickets, feedback, and correspondence with our team
Content Data: Images, descriptions, pricing information, and other content you upload or manage

1.2 Automatically Collected Information

When you access our platform, we automatically collect certain information:

Usage Data: Pages viewed, features used, time spent, click patterns, and navigation paths
Device Information: IP address, browser type, operating system, device identifiers, and screen resolution
Log Data: Server logs, error reports, access times, and performance metrics
Location Data: Approximate geographic location based on IP address

1.3 Information from Third Parties

We may receive information about you from third-party services, analytics providers, payment processors, and business partners to enhance your experience and improve our services.

2. How We Use Your Information

The purposes for which we process your data.

We use the collected information for service delivery, account management, communication, analytics, security, and legal compliance.

Service Delivery

Provide, maintain, and improve the portal.

Account Management

Authentication and access control.

Communication

Updates, notifications, and support responses.

Analytics

Usage insights to improve features and performance.

Security

Fraud prevention and incident response.

Legal Compliance

Meet legal obligations and enforce terms.

3. Data Sharing and Disclosure

When and how we share your information.

Service Providers: Hosting, analytics, payments, support, and email delivery under strict terms.

Business Transfers: In mergers or acquisitions, with notice of ownership/control changes.

Legal Requirements: To comply with law, protect rights, and ensure safety.

With Your Consent: When you explicitly direct us to share data.

4. Data Security

How we protect your information.

We implement industry-standard measures to protect your information from unauthorized access, alteration, disclosure, or destruction.

Our Security Measures

Encryption: TLS in transit, AES-256 at rest.

Secure Infrastructure: Monitored hosting with audits.

Access Controls: MFA and role-based permissions.

Monitoring: 24/7 observability and alerting.

No method of transmission or storage is 100% secure. We strive to protect your data but cannot guarantee absolute security.

5. Your Rights and Choices

Control and access to your data.

Access: Request a copy of your personal data.

Correction: Update or correct inaccurate information.

Deletion: Request deletion subject to legal obligations.

Objection: Object to certain processing activities.

Portability: Receive data in a structured format where applicable.

To exercise these rights, contact us using the information in Section 12. We respond within 30 days.

6. Cookies and Tracking Technologies

How we use cookies and similar tech.

We use cookies to enhance your experience, analyze usage, and deliver personalized content. You can control preferences via your browser; essential cookies are required for core functionality.

Cookie Type	Purpose	Duration
Essential	Site functionality and security	Session/Persistent
Performance	Understand interactions and improve	Up to 2 years
Functional	Remember preferences and settings	Up to 1 year
Targeting	Relevant content and measurement	Up to 2 years

7. Third-Party Services

External services integrated with our platform.

Our platform may integrate with payment, analytics, storage, email, and support tools.

Payment processors (e.g., Stripe).
Analytics providers (e.g., Google Analytics).
Cloud storage and hosting services.
Email delivery and support platforms.

Important notice: These services have their own privacy policies. Review their terms before sharing information.

8. International Data Transfers

How we handle cross-border data.

We may store and process data in the US and other regions. Transfers use appropriate safeguards.

Standard Contractual Clauses: EU-approved terms for data transfers.

Privacy Frameworks: Adherence to recognized privacy standards.

By using our services, you consent to transfers to locations outside your jurisdiction with these safeguards in place.

9. Children's Privacy

Our policy regarding minors.

Rumly is not intended for children under 16, and we do not knowingly collect their data.

If you believe a child has provided data, contact us for removal. By using the platform, you confirm you are at least 16 (or the applicable age of consent).

Age verification: Users must be of legal age to use the platform and agree to this policy.

10. Changes to This Policy

How we update our privacy practices.

We will update this policy as practices evolve and will provide notice of material changes.

Update the 'Last Updated' date.
Notify via email or in-app notice for significant changes.
Allow you to review before changes take effect.

Stay informed

Review this policy periodically to stay informed.

11. Data Retention

How long we keep your information.

We retain data as long as needed for the purposes in this policy, or longer if required by law.

Account Information: For the life of the account + 90 days.

Transaction Records: 7 years for tax and financial compliance.

Usage Data: Up to 2 years for analytics.

Support Communications: 3 years to ensure service quality.

After retention ends, data is securely deleted or anonymized (with brief backup lag).

12. Contact Information

Questions about this Privacy Policy.

If you have questions, concerns, or requests about this Privacy Policy or our data practices, contact us:

privacy@rumly.com

Phone

+1 (800) 555-1234

Mailing Address

Rumly Privacy Team 123 Business Avenue, Suite 400 San Francisco, CA 94105 United States

We aim to respond within 30 days.