Terms of Service

1.1 Eligibility

• Be at least 18 years of age or the age of majority in your jurisdiction
• Have the legal capacity to enter into binding contracts
• Not be prohibited from using our services under applicable laws
• Represent a legitimate business entity authorized to use beverage management software

1.2 Agreement Scope

These Terms govern all aspects of your relationship with Rumly, including but not limited to access, use, content management, data analytics, payment processing, and customer support services.

2.1 Account Creation

To access the Platform, you must create an account by providing accurate, complete, and current information, including:

2.2 Account Security

• Use a strong, unique password and enable two-factor authentication
• Immediately notify us of any unauthorized access or security breach
• Not share your account credentials with any third party
• Log out from your account at the end of each session

2.3 Account Accuracy

You must promptly update your account information if any changes occur. Rumly reserves the right to suspend or terminate accounts with false, inaccurate, or outdated information.

6.1 Subscription Fees

You agree to pay the subscription fees associated with your selected plan.

6.2 Billing Cycle

Fees are billed in advance on a monthly or annual basis, depending on your plan.

6.3 Refunds

Subscription fees are generally non-refundable. However, we may offer refunds on a case-by-case basis for service failures or billing errors. Contact our support team within 14 days of the charge to request a refund.

6.4 Price Changes

We reserve the right to modify subscription pricing with 30 days' advance notice. Price changes will apply to subsequent billing cycles but not to your current subscription period.

8.1 Termination by You

You may cancel your subscription at any time through your account settings. Cancellation will be effective at the end of your current billing period, and you will retain access until that date. No refunds will be provided for partial billing periods.

8.2 Termination by Rumly

We reserve the right to suspend or terminate your account immediately, without prior notice, if:

• You violate these Terms of Service
• Your account shows fraudulent activity
• Payment obligations are not met
• You engage in prohibited activities

8.3 Effect of Termination

Upon termination, your right to access the Platform ceases immediately. You will have 30 days to export your data before it is permanently deleted. Rumly is not responsible for any data loss after termination.

11.1 Informal Resolution

Before initiating formal proceedings, you agree to contact us at legal@rumly.com to attempt to resolve any dispute informally. We will work in good faith to resolve the matter within 60 days.

11.2 Arbitration Agreement

If informal resolution fails, you agree that any dispute will be resolved through binding arbitration rather than in court, except for:

• Small claims court matters within jurisdictional limits
• Intellectual property disputes
• Claims for injunctive or equitable relief

11.3 Arbitration Rules

• Arbitration will be conducted by the American Arbitration Association (AAA).
• Each party will bear their own costs and attorneys' fees.
• Arbitration will be held in San Francisco, California.
• The arbitrator's decision will be final and binding.

11.4 Class Action Waiver

You agree that disputes must be brought individually and not as part of any class, consolidated, or representative action. You waive the right to participate in class action lawsuits against Rumly.

11.5 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.